Terms of Use

Hello and Welcome to TheSisters.ie

Our mission is to make shopping at the Sisters a pleasure for all our customers. We would love you to return time and time again to our site and we assure you we will always provide you with quality products. You can shop from the comfort of your own home safe in the knowledge that we will deliver direct from our shop in Tallaght to your door. From all the team here at the Sisters enjoy shopping.

Now that you know who we are and what we strive to achieve, our terms and conditions are outlined below.

We accept payment over the phone by VISA, MasterCard, American Express, and within Ireland by Laser card, payment must be made in full before the goods can be shipped.You can also make payment by PayPal direct from the shopping cart.

We endeavour to keep our shipping costs low. We know how much our customers love our clothes and shoes and how much they dislike additional costs. Our shipping page and shopping basket will advise the shipping cost at the time your order is placed. Our shipping page also outlines the length of time your parcel will take to reach you. Two items may affect delivery times which are wholly outside our control, random security checks by customs and extreme weather conditions. We ask you to understand and bear with us if either of these occur.

Any amendments or cancellations to an order must be submitted via email before your order has been processed. We will do our best to assist you with any amendments.

Here at thesisters.ie we are passionate about our products and service and we love satisfied customers.

We hope you will be pleased with your purchase. If you are not satisfied we’ll be happy to offer you a refund or exchange on any merchandise that is returned in its original condition within 14 days of receipt. This option only applies to an item bought online or over the phone ,We will not accept any return if an item is bought in the shop once personally selected by the customer 

You may have to pay the return postage cost and our customer service team will advise you of this in advance of processing your return.

Returns are easy
Just send an email to info@thesisters.ie or call us at 01-4598822 with the details and we will help you to process your return.
Refunds will only be made to the original card of purchase.

Postage Rates

Ireland and Northern Ireland

ROI & N.I.Standard€6.00
ROI & N.I.Registered€12.50
ROI & N.I.Express€14.80

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